I am not highly experienced in the world of cruises, but several years ago, my family enjoyed a four-day Disney Cruise. Like all things “Disney,” from the moment we stepped onto the ship, I felt like we had entered into an alternate universe. It was truly a magical adventure. But the one thing I came away with that I believe can translate into real life, was the amazing job the staff did of making all the guests feel welcomed and cared for. To be honest, there were a few times when it was almost spooky how tuned in they were to our needs, desires, likes and dislikes. Disney clearly makes it their goal to be perfectly accommodating to their guests, treating each one as if he or she is the most important guest on the ship. There were times when we would arrive at a particular event, and the staff already knew we were coming and were waiting to greet us by name. They knew our food preferences, our children’s names and the dinner seating we enjoyed.
Although we are not attempting to be Disney here at LCS, we do desire to provide a welcoming experience to all of our campus guests and our new families. We certainly want families to feel cared for, and we want them to know that we are interested in their lives. We want to engage them in opportunities where we can serve them well, and in turn, they can also have the chance to serve others.
One way we are attempting to make our families feel welcome is through our Parent Ambassadors program. This past school year, we had 36 current school parents volunteer to be our first class of LCS Parent Ambassadors. Each of these parents were given the names of several of our newly enrolled families with the goal of reaching out to them early in the school year and offering themselves as a resource for these new parents. Many of us can testify to the potential for being overwhelmed at the beginning of a school year when current families are discussing wrap packs, F & F, Boosterthon and the Viking Dash. These are just a few of the things that become familiar language once we have been around LCS for a few years, but to newcomers can sound quite foreign. Parent Ambassadors serve as a bridge between the known and the unknown; they can become a familiar face in a crowd of many strangers.
We hope that our Parent Ambassador program will develop into a body of volunteers who represent LCS not only on our campus, but also in the greater Lakeland community. We want to be welcoming to all those who are interested in joining the amazing Kingdom work that is taking place on our campus and impacting Lakeland and beyond.
If you are interested in finding out more about our Parent Ambassador program, please contact Julie Rice, Director of Enrollment, at firstname.lastname@example.org.
This post was written by Julie Rice, LCS Director of Enrollment. If you are interested in LCS, please feel free to contact her at email@example.com.